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Healthcare Reform
Enhance Primary Care
Promote Public Private Partnership
in Healthcare
Develop Electronic Health Record Sharing
Strengthen Public Healthcare Safety Net
Healthcare Financing
Supplementary Financing Option (1)
Social Health Insurance
Supplementary Financing Option (2)
Out-of-Pocket Payments
Supplementary Financing Option (3)
Medical Savings Accounts
Supplementary Financing Option (4)
Voluntary Private Health Insurance
Supplementary Financing Option (5)
Mandatory Private Health Insurance
Supplementary Financing Option (6)
Personal Healthcare Reserve
Healthcare Reform
Q1: |
Is healthcare reform
really this urgent? |
A1: |
Ageing population and rising medical costs are
challenges faced by all economically advanced
countries and regions. Hong Kong is no exception.
To maintain our existing healthcare service level,
we must address the structural weaknesses in our
current healthcare system promptly, in order to
enhance the quality and efficiency of healthcare,
reduce our reliance on hospital services, and
ultimately improve the health of our citizens.
Otherwise, quality healthcare services that we
have long cherished will not be sustainable. In
addition, increasing healthcare needs will most
certainly affect our economy, weaken Hong Kong's
competitiveness and reduce our investment in other
areas of the society. In other words, the resources
for other areas such as education or infrastructure
may be reduced accordingly.
Reasons for the urgency:
1. |
Ageing population means a larger number
of elderly who need relatively more healthcare
services. Healthcare needs will therefore
increase.
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2. |
Advances in medical technology bring newer
equipment, technique, drugs and treatments.
It is better to have more cures to diseases,
but healthcare costs are also rising rapidly.
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3. |
The ratio of workforce to elderly population
in Hong Kong will decline from 6:1 to 3:1
within the next 20 years, imposing an unbearable
healthcare burden on future generations.
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Q2: |
If the Government
considers that healthcare reform is urgently needed,
why does it launch a two-stage consultation, instead
of openly telling the public the option that the
Government recommends after thorough study for a
direct consultation? |
A2: |
Healthcare reform is a highly complex issue which
involves many different aspirations, values and
decisions of the society. One of the important
considerations would be whether supplementary
financing should be used for subsidizing healthcare
for the whole population accessed through queuing
and triage, or it should provide contributors
with more and better choice to access healthcare
more directly and readily. Given the far-reaching
implications and the fact that it concerns every
member of our society, we need to proceed cautiously
and prudently at every step on the road of reform
and act on the preference of the public. There
is no absolute right or wrong on the direction
of healthcare reform and supplementary financing
arrangements. It hinges on the choice of the community.
We intend to launch the consultation in two stages.
In the first stage, we will consult the public
on the concepts of the healthcare service reforms
and the pros and cons of the various financing
options. After considering the views obtained,
we will formulate detailed reform proposals including
supplementary financing arrangements and launch
the second-stage consultation to further seek
the views of the public.
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Q3: |
Inefficiency may
be one of the reasons why our public healthcare
system experiences pressure on resources. Should
the Government address this problem first before
introducing any supplementary financing? |
A3: |
The Hospital Authority (HA) has been adopting
a number of measures over the years to balance
its budget and enhance efficiency. There has been
an average efficiency gain of about 1% within
the public sector in the past. For the period
between 2000-01 and 2005-06, public healthcare
services have accumulated efficiency savings amounting
to approximately 12% of their expenditure. HA
will continue to review and improve the use of
resources for greater efficiency and value-for-money.
At the current level of health expenditure and
services, the efficiency our public healthcare
system compares favourably to those of many other
advanced economies. However, our health expenditure
will grow at a much faster rate than our economic
growth. Thus the pressure on the public healthcare
system caused by a rapidly ageing population and
advances in medical technology cannot be eased
by further efficiency enhancement alone. While
we will continue to enhance both the efficiency
and cost-effectiveness of our public healthcare
services, we must face the reality that there
is a need to seek supplementary financing to sustain
our healthcare system.
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Q4: |
Are there enough
hospitals and healthcare personnel in Hong Kong
to cope with the healthcare needs arising from healthcare
reform? |
A4: |
Our healthcare system
is constantly stepping up the training of healthcare
personnel. The service capacity of public and private
hospitals is expected to increase by 10% to 20%
in the coming 5 to 10 years. We will continue to
closely monitor the demand and development of manpower
resources, and take all necessary measures to ensure
that we have sufficient manpower and capacity to
take forward the healthcare reform. |
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Q5: |
With a substantial
amount of budget surplus and fiscal reserves, why
doesn't the Government deploy more resources to
build more hospitals and provide additional beds
to address the problems arising from ageing population
and increasing healthcare needs? |
A5: |
The Government has pledged to increase the share
of healthcare expenditure to 17% and draw $50
billion from the fiscal reserves to assist the
implementation of healthcare reform. In addition,
it is expected that in the coming 5 to 10 years,
the overall healthcare service capacity in Hong
Kong will increase by 10% to 20%. The challenge
faced by our healthcare system is not one that
can simply be met by building more hospitals.
We need to enhance our primary care services and
have healthcare professionals to help the public
with disease prevention. We also need to promote
public-private partnership in healthcare to enable
patients to have greater autonomy and more choices
in seeking healthcare services. All these are
among our reform proposals in the current consultation
exercise. At present, private hospital services
are relatively expensive and not affordable to
those uninsured. Also, under current practice,
insurance premium will increase over time due
to individuals' age and health conditions. If
we can, through supplementary financing, find
a way which can help the middle-income group use
private hospital services at an affordable price,
optimal utilisation of community resources can
be achieved and the heavy burden on public healthcare
services can be relieved. Those who need to rely
on public healthcare services will also be benefited.
The public healthcare system can continue to serve
as an effective safety net for the community as
a whole.
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Q6: |
I was hospitalised
at a public hospital for 10 days as a result of
a traffic accident. The healthcare personnel there
were very kind to me and other patients. Why do
we bother to institute a reform? |
A6: |
It is believed that many members of the public
would appreciate the impressive standard of our
healthcare services. The Hospital Authority has
from time to time received letters of appreciation
from dischargees commending the healthcare personnel
for their professionalism. The healthcare reform
is meant to identify a way to maintain the standard
of our quality service in the face of rising medical
costs and increasing healthcare needs due to rapidly
ageing population. Indeed, we would also like
to make our community healthier with lesser risk
of falling ill through the enhancement of primary
care and preventive care. The current consultation
exercise also covers such issues as the expansion
of primary healthcare services, and improvement
on the collaboration between the public and private
healthcare systems. The aim is to ensure that
the community can continue to have a sustainable
and reliable healthcare system and benefit from
more comprehensive healthcare, more choice of
services and better protection.
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Enhance Primary Care
Q7: |
Why is the Government
determined to promote primary health care services?
Why do we need financing for the improvement of
primary health care? |
A7: |
According to many overseas studies and experiences,
the better developed the primary care system and
preventive care, the healthier the public. The
Government is thus determined to enhance primary
healthcare services. This is one of the main directions
of the healthcare reform. Supplementary healthcare
financing is important because it can make available
supplementary resources for our healthcare system
and provide favourable conditions for the continuous
improvements to our primary care services.
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Q8: |
Does primary healthcare
refer to services provided for the grass roots?
If not, what actually does it refer to? It is mentioned
that primary healthcare needs to be enhanced in
our healthcare reform. What does that mean? |
A8: |
Primary healthcare is usually taken to mean the
first point of contact individuals and the family
have with a continuing healthcare process and
constitutes the first level of care in the context
of the healthcare system. It is the base upon
which the rest of the healthcare system is organised.
This point can be illustrated by reference to
a match in which a team with a strong defence
enabling any minor problems to be dealt with and
remedied promptly has a bigger chance to win.
Likewise, stronger primary healthcare results
in better health of the population at lower cost
and greater user satisfaction. For this reason,
the Government is determined to enhance primary
healthcare services. This is one of the main directions
of the healthcare reform. Supplementary healthcare
financing is important because it can make available
sufficient supplementary resources for our healthcare
system and provide favourable conditions for continuous
improvements to our primary care services.
To enhance primary healthcare in Hong Kong, we
propose to develop basic models for primary care
services; establish a family doctor register;
subsidise individuals for preventive care; strengthen
public health functions; and improve public primary
healthcare.
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Q9: |
With the establishment
of a family doctor register, does the Government
intend to allow only general practitioners and family
medicine specialists to provide primary care services? |
A9: |
General practitioners, family medicine specialists
and any other specialists can be family doctors
if they provide comprehensive primary care services
in accordance with the basic models. Specialists
can provide both primary care and specialist care
at the same time.
For continuous enhancement of the quality of
primary care, we believe that doctors on the family
doctor register must undergo continued professional
training and medical education. Therefore, we
recommend that training requirements and timeframes
for compliance with such requirements be set for
doctors to be included in the family doctor register.
The Government and healthcare professionals will
be involved in the development of the basic models
we have proposed for primary care services with
an aim to provide a compendium of open information
for reference by individuals and healthcare professionals
so that they have a clear understanding of the
most basic services, including preventive care
services, which should be provided as primary
care. These models are available for reference
by all primary care providers.
Another proposal is to subsidise individuals
to undertake basic preventive care services set
out in the basic models. Since the provision of
comprehensive primary care services relies on
a long-term relationship between a patient and
his/her family doctor, subsidies can only be given
for preventive care provided by family doctors
on the family doctor register.
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Promote Public Private Partnership
in Healthcare
Q10: |
Will the expansion
of the private healthcare market lead to the loss
of experienced doctors in the public sector and
a decline in the quality of public services? |
A10: |
No. There will be more room for collaboration
between the public and private sectors in the
future. This will allow healthcare professionals
to have a choice or even allow a two-way flow
of healthcare professionals between the two sectors,
so that they can serve in both sectors at the
same time. Our public healthcare system needs
greater flexibility in allowing healthcare professionals
with experience and expertise who provide services
in the private market to serve the general public
in the public sector.
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Q11: |
What benefits will
be brought to the general public by promoting public-private
partnership (PPP)? |
A11: |
Currently, there is significant public-private
imbalance in our healthcare system with heavy
reliance on public services and a lack of healthy
competition between service providers of the two
sectors. PPP offers greater choice of services
for the community and helps promote healthy competition
and collaboration between the public and private
sectors. The purchase of healthcare services from
the private sector by the Government is a cost-effective
means to provide public healthcare services, while
subsidizing individuals to use healthcare services
in the private sector allows more members of the
public to choose private healthcare services.
Through these means of making better use of resources
in our healthcare system, we can relieve the pressure
on our public healthcare system and those who
need to rely on public healthcare services can
also benefit.
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Q12: |
I have been suffering
from cataract for more than a year and heard from
a friend that the Government is now collaborating
with private hospitals to provide surgery service
for cataract patients. Actually, what other benefits
will the public-private partnership bring me apart
from shorter waiting time for public hospital services? |
A12: |
At present, the provision of healthcare services
in Hong Kong is heavily relied on the public sector,
with over 90% of in-patient services being provided
by public hospitals under the Hospital Authority
(HA). The public-private imbalance in the demand
and supply of the service has impeded the collaboration
and healthy competition between the public and
private sectors, which would also limit the service
choices for many members of the public.
To enhance the overall efficacy of our healthcare
services, we plan to have greater collaboration
between the public and private sectors through
public-private partnership (PPP). One of the PPP
models takes the form of procurement of services
from private healthcare providers such as the
Cataract Surgeries Programme currently implemented
by the HA. Eligible patients participating in
the Programme will be given a fixed subsidy of
$5,000 for receiving cataract surgeries at private
eye clinics. Patients may be required to co-pay
no more than $8,000. Also, the HA is going to
conduct a pilot project to procure general out-patient
services from private doctors in Tin Shui Wai.
If these projects are proven to be successful,
procurement of more healthcare services from private
doctors and hospitals may be considered.
We will also explore the feasibility of other
PPP models such as the introduction of PPP in
hospital development. Pursuing PPP in hospital
development will not only enable optimal utilisation
of land but also make room for shard use of facilities
and equipment, thereby maximising the use of resources
and bringing about a reduction in costs.
We are also actively studying the establishment
of multi-partite medical centres of excellence
in paediatrics and neuroscience. The idea behind
this initiative is to establish a medical centre
to draw together top expertise of the relevant
specialties from the public and private sectors
and the academia to provide medical treatments
for patients with complex illnesses. Such a medical
centre would also provide a platform for cross-fertilisation
of expertise between medical professionals and
promote further advancement in the expertise of
these specialties in Hong Kong.
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Develop Electronic Health Record Sharing
Q13: |
What is an electronic
health record? How will I be benefited from electronic
health record sharing? Will my privacy be infringed
without protection? |
A13: |
Our long-term vision is to develop a territory?wide
information system for healthcare professionals
in both public and private sectors to enter, store
and retrieve patients' medical records subject
to authorisation by the patients. An electronic
health record system will enhance continuity of
care by allowing healthcare providers to have
reference to a patient's whole medical history
maintained in the system to achieve a more accurate
diagnosis. Besides, access to comprehensive medical
information of patients by healthcare providers
can minimise duplication of investigations, which
will be particularly of benefit to patients on
referral. The privacy of patients will be duly
protected. Without a patient's authorisation,
no healthcare provider is allowed to access the
patient's medical record in the system. Besides,
any input, storage and retrieval of data will
be recorded in the system for cross-checking purpose.
The Secretary for Food and Health has appointed
a Steering Committee on Electronic Health Record
Sharing to provide the steer, build consensus
and gather expertise for the initiative. The Steering
Committee has set up three working groups to specifically
address the fundamental issues relating to the
development of the electronic infrastructure including
the protection of privacy.
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Strengthen Public Healthcare Safety Net
Q14: |
What will be the
impact of these financing options on the low-income
and under-privileged groups? Will there be any changes
to the safety net? How will these financing options
affect me if I am a chronic patient or struck by
a catastrophic illness requiring expensive treatments?
If I have neither employment nor income, what kind
of healthcare services can I get? |
A14: |
We will uphold our long-established public healthcare
principle, i.e. no one should be denied adequate
healthcare through lack of means. The Government
will remain the primary financing source for our
healthcare system and continue to provide accessible
and affordable public healthcare services for
all. However, our ability to sustain the public
healthcare safety net will inevitably be strained
as a result of an ageing population and rising
medical costs.
If we are able to introduce supplementary financing
to provide additional resources for the healthcare
system, and relieve the pressure on our public
healthcare services, more resources can be devoted
to strengthen our public healthcare safety net.
For example, we may consider the introduction
of a personal limit on healthcare expenses for
chronic patients or patients struck by catastrophic
illnesses requiring costly treatments, such that
those whose healthcare expenses have exceeded
the limit may receive additional financial assistance.
We may also have the resources to strengthen the
existing standard public medical services, for
instance by incorporating drugs or treatments
which have been proven effective into the scope
of standard services or as subsidized items.
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Q15: |
I am a Comprehensive
Social Security Assistance (CSSA) recipient. My
wife has recently been hospitalised, but I am afraid
that I am unable to settle the medical bill. I have
learnt from the nursing staff that the Government
has set up a public healthcare safety net; what
is it? Will it affect my CSSA payment? |
A15: |
This reader is a CSSA recipient. Under the existing
mechanism, CSSA recipients can be exempted from
payment of fees for public healthcare services.
Low-income people can also apply for a medical
fee waiver and their applications will be approved
as long as their household income and assets are
lower than the prescribed level (i.e. passing
a means test). Nevertheless, this medical fee
waiver mechanism still lacks flexibility as patients
with household income and assets over the prescribed
level (i.e. failing to pass the means test) are
not eligible for a waiver even if they require
a long period of hospitalisation or need expensive
treatment or medicine not covered in the standard
services.
In the healthcare reform consultation currently
underway, one of the issues to be explored concerns
the enhancement of public healthcare safety net
and this includes exploring the idea of "a
personal limit on medical expenses", which
involves the imposition of a limit on the level/amount
of total annual medical expenditure incurred by
a patient who use public services. If the medical
expenditure of a patient exceeds the prescribed
amount in one particular year, the patient is
allowed to use medical services at a discounted
rate or free of charge in the remaining period
of that year. This measure can afford protection
to those families which are able to meet general
medical expenses and save them from financial
ruin in the event that any of their family members
unfortunately suffers from illnesses requiring
costly treatment. Whether this measure will be
put in place hinges on your views and please let
us have yours on the proposal before the consultation
ends.
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Healthcare Financing
Q16: |
Why can't we keep
the status quo, that is, maintain the current system
whereby the Government continues to provide funding
for public healthcare? |
A16: |
If the current healthcare system remains unchanged,
and the Government will have to face ever increasing
public health expenditure, the following situations
may arise:
(i) |
The Government may need to increase tax
rates substantially, introduce new types
of tax or raise other revenue sources. The
total public expenditure of the Government
as a percentage of the economy (GDP) will
have to be expanded to 22% in 2033, departing
from the principle of small government and
low-tax regime, and eroding Hong Kong's
economic competitiveness.
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(ii) |
If the government budget is to be kept
below 20% of GDP, public health expenditure
will increase to over 27% of the Government's
budget in 2033 at the expense of other public
services, e.g. education, social welfare
and security, etc. The proportion of the
budget for these services may have to be
reduced.
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(iii) |
If we do not increase tax or reduce funding
for other public services and yet we do
not make any supplementary financing arrangements,
the quality service currently provided by
our healthcare system cannot be sustained,
and the quality of our healthcare will deteriorate.
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Q17: |
As the Government
has a handsome budget surplus, why is there still
a need for financing? Why can't we use the surplus
for healthcare? |
A17: |
A large budget surplus does not happen every
year, and there is no guarantee that the surplus
situation will continue. Past experience has already
shown us that the financial situation of the Government
changes according to the economy. A one-off budget
surplus is not something that can be relied on
to meet recurrent healthcare expenses.
The challenges faced by our healthcare system
now cannot be simply resolved by a short-term
increase in funding for public healthcare services.
In addition to increasing the resources for the
healthcare system, we also need to undertake reforms
on healthcare services. For example, we should
allocate more resources to enhance primary care
for improving the health of our community; we
should promote public-private partnership and
develop electronic health record sharing so as
to provide the community with more choices and
greater autonomy, thus realizing the concept of
"money following patients". We should
also strengthen the existing public healthcare
safety net. These are necessary to fulfil our
vision for healthcare reform. We need a stable
and sustainable financing source in order to carry
on healthcare reform, to improve healthcare services
and to enhance the health of the community for
the long term. It is therefore necessary for us
to introduce supplementary healthcare financing
(a source of healthcare funding other than taxation).
Hong Kong currently has a robust economy and a
strong fiscal position. It is the best time for
the Government to work together with the community
to prepare for our future, introduce healthcare
reform, and lay a solid foundation for quality
healthcare services for every one of us and our
future generations.
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Q18: |
Is the Government
shifting the burden of resolving the healthcare
financing problem to the public? |
A18: |
The Chief Executive has pledged to increase recurrent
government expenditure for health and medical
services from 15% at present to 17% in 2011-12.
Based on Hong Kong's current economic situation
and the Government's financial position, we estimate
that this will represent an increase in annual
recurrent expenditure of about $10 billion. The
Financial Secretary has also committed to draw
$50 billion from the fiscal reserve to assist
the implementation of healthcare reform when the
supplementary financing arrangement has been finalised
after consultation. These clearly demonstrate
the Government's commitment to shoulder the responsibility
for healthcare financing together with the community.
In any event, the Government will continue to
be the major pillar for financing our healthcare
system. The Government will continue to uphold
its long-established public healthcare policy
that no one should be denied adequate healthcare
through lack of means. The public healthcare system
will also remain, as at present, a safety net
for the whole population, in particular the low-income
and under-privileged groups.
However, even with increased government commitment
on healthcare, we still cannot surmount the challenges
posed by an ageing population and rising medical
costs. The ratio of the working-age population
to the elderly population is 6:1 at present, but
will drastically decrease to 5:1 in 10 years'
time and 3:1 in 20 years' time. Meanwhile, due
to our ageing population and the use of more advanced
medical technology, our total public health expenditure
is projected to increase from about $38 billion
to some $127 billion. Therefore, we need the whole
community to work together, to build a consensus,
to undertake healthcare reform and to introduce
supplementary healthcare financing. If we can
come to a supplementary financing model, the Government
will examine how to provide financial incentives
to contributors of the supplementary financing
scheme, e.g. tax deduction, start-up capital or
other forms of direct subsidy.
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Q19: |
Who are required
to contribute to supplementary healthcare financing? |
A19: |
At the first stage consultation, we would like
to listen to the views of the public on the concepts
of the healthcare reform, as well as the pros
and cons of the supplementary healthcare financing
options. At this stage, we are open-minded on
who should contribute to supplementary financing.
After collecting and consolidating public views,
we will formulate more concrete proposals on supplementary
healthcare financing arrangements for launching
the next stage of consultation. In any event,
the Government is committed to shouldering the
responsibility for healthcare financing together
with the community.
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Q20: |
What would be the
level of contribution for supplementary financing?
Would it be sufficient to resolve the healthcare
financing problem? |
A20: |
We do not have any concrete proposals on the
details of any of the financing option in this
first-stage public consultation exercise. The
level of contribution would very much depend on
the design of the supplementary healthcare financing
option, the number of participants and their affordability.
However, in studying various supplementary healthcare
financing options, we have for illustrative purpose
made an assumption that the contribution rate
would be around 3-5% of the participant's income
subject to an upper limit on the level of contribution.
This is out of the consideration that too low
a contribution rate would not be administratively
cost-effective, and would not bring about substantial
supplementary financing. A 3-5% contribution rate
by the working population would provide a substantial
amount of supplementary financing that can help
meet increasing healthcare needs. This, coupled
with the reform of the healthcare market and service
structure, should make the increase in future
healthcare needs and expenditure a less unbearable
burden, thus enhancing the sustainability of our
healthcare system substantially.
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Q21: |
I have all along
been in good health and have never used public healthcare
services. It seems that all these financing options
have nothing to do with me. Can I be excluded? |
A21: |
We certainly hope that everyone is in good health
and free from illnesses. However, nobody can foresee
whether and when they will need healthcare. Furthermore,
healthcare reform covers not only public healthcare
services, but also the whole healthcare system.
Different supplementary healthcare financing options
will have different impacts on those who use the
services provided in the private market.
In the discussion of supplementary financing,
the community should consider not only what kind
of healthcare protection would suit them best,
but also whether it can promote the sustainability
of the overall healthcare system and maintain
high quality services. Setting up a contributory
social health insurance, establishing individual
medical savings accounts, or taking out suitable
health insurance are all different means of preparing
for the future.
Above all, healthcare reform concerns every
one of us. We need to work with the community
to take it forward.
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Q22: |
The Government has
proposed six supplementary financing options in
the consultation document. Are discussions only
confined to these six options? Can the public suggest
other options? |
A22: |
The Government welcomes members of the public
to express views on the healthcare reform consultation
document and discussions are not confined to the
six proposed supplementary financing options.
The Government is open-minded on the concerned
options and any different views and any proposals
apart from the six proposed options or any combination
are welcome.
The ongoing consultation is the first part of
the two-stage consultation exercise. We hope to
first seek the views of the public and know more
about their preferences in order to build a consensus
on an option acceptable to the public and best-suited
to the circumstances of Hong Kong. Pending views
collected and narrowing down the areas of discussions,
we would work out the concrete proposals on the
most favoured supplementary financing option for
the second stage consultation. The next stage
of consultation is expected to be launched next
year and the public will be consulted on issues
related to operation mode of the option, administrative
structure and how to regulate before coming to
a decision.
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Q23: |
I'm now 50 years
old. Following the release of the Government's Healthcare
Reform Consultation Document, many friends around
me have of late had discussions over the issue and
they are of the view that healthcare financing is
all about preparing for our ageing. Why is that
so? |
A23: |
According to the statistics of the World Health
Organization (WHO), our life expectancy ranks
among the highest in the world. The average life
expectancy is 79 years for males and 85 years
for females. Longevity and health are what we
long for and they are also the prerequisites for
a fruitful life. As revealed by statistical data,
there will be a significant increase in the proportion
of elders in our population in the coming two
decades, and the elderly population has greater
healthcare needs than the youth population. Past
experience of Hong Kong and from around the globe
all point to the fact that advances in medical
technology will result in rising medical costs
and that an ageing population will bring pressure
on our healthcare system. We need to seek stable
and sustainable funding resources to maintain
our healthcare service quality. A tax hike will
not only add to the burden of our future taxpayers
without offering more choices to the public, but
also erode Hong Kong's economic competitiveness.
Besides, this departs from the principle of small
government and low tax regime which has along
been the key of Hong Kong's success. In fact,
whatever the source of funding is, be it taxation
or other contributory scheme, it is in the end
resources from the public. Therefore, the objective
of discussion on supplementary healthcare financing
is to identify ways to improve the use of public
resources for greater efficiency and better value
for money as well as providing the public with
more comprehensive healthcare with more choices
of services and better protection to improve the
health outcomes of the whole community.
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Q24: |
My cousin, a Canadian
citizen, has recently made a trip back to Hong Kong
for visiting his family. He said that expenses on
healthcare services in Canada were all borne by
the Canadian Government. Why can't Hong Kong follow
suit and have all the expenses on healthcare service
borne by the Government? |
A24: |
Each country or region has its own specific social
and healthcare system. Hong Kong has been adhering
to the principle of small government and simple
tax regime. Our tax rate is relatively low in
comparison with many other advanced economies
where the tax rates are usually set at 20-30%
or even 30-40% in addition to the sales tax. Our
public health expenditure has all along been financed
by government funding, which serves as a major
funding source for our public hospitals. Currently,
the cost of in-patient care per day per patient
in our public hospitals is over $3,000 but patients
only have to pay $100 with most of the cost being
subsidised by the Government. However, our health
expenditure will substantially increase as the
result of rising medical costs and ageing population.
If our health expenditure continues to be borne
by the Government at such a high rate of subsidisation,
either our tax rate has to be raised to a level
much higher than that at present or the expenditures
for other public services have to be cut. It is
believed that none of these are what members of
the public want to see. Besides, a tax hike alone
may not be able to redress the current lack of
emphasis on primary care in our primary healthcare
and the imbalance between public and private healthcare
services. It is not a sustainable option in the
long term.
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Q25: |
The Government has
pledged that it will continue to increase funding
for health expenditure, and experts have also commented
that there will be no question of inadequate healthcare
funding in the next few years. Why do we need to
discuss the issue of supplementary financing now? |
A25: |
As an issue with widespread and far-reaching
implications for the society, our healthcare reform
proposes a range of improvements to our healthcare
system in response to the aspirations of the general
public. While the Government has pledged to increase
the expenditure for medical and health services
and piloted some reforms, we also need to address
the problem of resources to enable the reform
to be implemented on a long-term and sustainable
basis. While we must listen to the views and preference
of the general public on the issue of healthcare
financing, there must also be thorough discussions
before a consensus can be forged. Even if we have
come to a decision, a rather long lead-in time
may be required for implementation. According
to our estimation based on the current trend of
rapidly increasing health expenditure, though
there will be no severe lack of healthcare resources
during the current term Government, yet we should
prepare for our future and avoid tackling problems
only when they arise. In view of the fact that
the fiscal position of the Government is relatively
stable, coupled with the fact that the Financial
Secretary has pledged to draw $50 billion from
our fiscal reserves to assist the implementation
of healthcare reform, we are now in a better position
to launch the healthcare reform. We should grasp
this opportunity and identify as early as possible
ways of introducing continuous improvements to
our healthcare services and providing better services
for the public.
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Supplementary Financing Option (1)
Social Health Insurance
Q26: |
Social health insurance
is not familiar to Hong Kong people. What are its
underlying philosophies? |
A26: |
The introduction of social health insurance is
tantamount to introduction of a new broad-based
tax with the tax revenue to be solely used on
healthcare services for the whole population.
As a relatively stable funding source, it can
provide substantial financing for the healthcare
system. It also further strengthens the mechanism
of seeking healthcare funding according to income
level, under the current tax-funded healthcare
system. Nevertheless, social health insurance
incurs additional administration costs as the
Government needs to put in place a new mechanism
for the collection of social security levy and
administer the operation of the scheme. The implementation
of social health insurance will also likely cause
an increase in utilisation, or even encourage
the tendency to overuse, because healthcare services
will remain highly subsidized and will be coupled
with less restrictions on utilization including
the option to use private healthcare services.
In the long run, an ageing population, shrinking
workforce and increased utilisation will cause
the contribution rate to rise.
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Supplementary Financing Option (2)
Out-of-Pocket Payments
Q27: |
Does the Government
plan to increase the fees and charges for the services
provided by the HA? |
A27: |
The consultation paper has listed increasing
user fees for public healthcare services as one
of the supplementary financing options. However,
relying solely on a significant increase in fees
for public healthcare services cannot resolve
the financing problem, and will not be conducive
to the implementation of healthcare service reform.
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Supplementary Financing Option (3)
Medical Savings Accounts
Q28: |
When can the savings
in a medical savings account (MSA) be retrieved?
Are they available to meet urgent needs? |
A28: |
The objective of MSA is different from that of
the Mandatory Provident Fund (MPF). The MPF is
for accumulation of savings and investment returns
at a young age to provide one with better livelihood
protection after retirement. Therefore, MPF participants
can retrieve their MPF contributions at the age
of 65. Medical savings, on the other hand, are
for healthcare and should be used only in times
of illnesses. They will go to the holders' estate
upon their death.
In general, people are relatively healthier with
less risk of falling ill when they are young,
and most people need more healthcare in their
elderly years. We may consider imposing certain
restrictions on the use of medical savings, i.e.
the savings will normally be available for healthcare
use only after retirement, except for some specific
catastrophic illnesses, so as to allow the accumulation
of savings to accrue investment returns to meet
healthcare needs at an old age.
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Q29: |
As I am approaching
retirement age, it is unlikely that I can accrue
sizeable savings in the medical savings account.
Would I be helpless in case of illness? |
A29: |
All the healthcare financing options are supplementary
financing options. Rest assured that government
funding will continue to be the primary funding
source for the healthcare system, and the public
healthcare system will continue to be the healthcare
safety net and take care of those who cannot afford
healthcare expenses. This will ensure their access
to appropriate healthcare.
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Q30: |
If MSA is introduced,
who's going to manage all the savings for us? Any
guarantee for returns? |
A30: |
If MSA is introduced, a feasible way of managing
the savings is to take reference from the existing
MPF arrangements. Contributors can have investment
options.
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Supplementary Financing Option (4)
Voluntary Private Health Insurance
Q31: |
Many people have
purchased health insurance voluntarily. Why don't
we continue to let the public decide for themselves
whether to invest in their own health? |
A31: |
Under voluntary private health insurance schemes,
the high-risk groups such as the elderly and chronic
patients have to pay very costly premiums. Insurers
have no guarantee on the number of people who
will get insured. There is also a tendency for
those who are more likely to make insurance claims
to buy insurance. Underwriting is relatively costly.
All these factors will lead to costly premiums
and make voluntary health insurances less appealing.
At present, most voluntary insurance plans do
not cover pre-existing medical conditions, and
there is no guarantee of continuity. It is also
very likely for the premium rate to escalate after
claims have been made at times of illnesses. In
general, it is very difficult for the high-risk
groups to get insured or stay insured.
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Q32: |
What is wrong with
the health insurance plans currently available in
the market? Why is the Government of the view that
mandatory health insurance is superior to voluntary
health insurance? It is stated in the consultation
document that a lower premium rate would be charged
for mandatory health insurance in comparison with
the insurance plans currently available in the private
market. Besides, insurance companies would also
be required to allow people with pre-existing medical
conditions to get insured at the same premium rate
as others. But is the situation really that optimistic? |
A32: |
While voluntary health insurance currently available
in the market allows individuals greater flexibility
in taking out insurance of their own choices,
it still has a number of limitations. In most
cases, for instance, no coverage will be provided
for pre-existing medical conditions. It is also
likely that individuals have to pay a premium
surcharge when they fall ill and the insurance
premium will usually increase with age. As for
mandatory health insurance, the scope of its coverage
and the insurance terms can be brought under regulation
by the Government by way of legislation. With
guaranteed large insured base and risk-pooling,
a requirement can be made that pre-existing medical
conditions should be covered by the insurance
and participants are to be charged at the same
premium rate regardless of age or health condition
so that chronic patients and the elderly could
get insured as well. Individuals can stay insured
without having to pay extra premium even after
they get older or are struck by illnesses. Mandatory
health insurance would not incur costs for underwriting
while its administration costs could be subject
to regulation by way of legislation. Overseas
experience (e.g. Switzerland) indicates that administration
costs could be kept under 10% of the premium.
In any event, no administration costs are avoidable
in any financing options including insurance.
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Q33: |
I have purchased
individual health insurance for myself and my family.
Why is it mandatory for me to take out another one?
Can I be exempted? |
A33: |
If mandatory health insurance is implemented
in future, transitional or exemption arrangements
will be made for those who have already been insured.
For instance, for those who have purchased health
insurance, they don't need to buy another one
if their insurance plans meet the basic benefit
coverage required under the mandatory health insurance.
Individuals may purchase top-up insurance on their
own on top of the basic coverage provided by the
mandatory insurance to meet their own needs.
Unlike voluntary health insurance, mandatory
health insurance will be regulated by the Government,
and participants will enjoy the benefits of a
flat-rate premium, guaranteed renewal, portability
between employment and continuity beyond retirement
age. In other words, the insurers cannot charge
any additional premium or terminate any insurance
policies as the participants get older or if illnesses
occur to them. As mandatory health insurance is
able to ensure effective risk sharing and reduce
insurance cost (e.g. the cost of underwriting),
the premium is generally lower than that of voluntary
health insurance, and participants can contribute
the same amount of premium in return for a wider
coverage.
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Q34: |
My employer has already
provided me with health insurance. Why is it mandatory
for me to take out another one? Will this cause
my employer to cut down my medical benefits? |
A34: |
In future, if mandatory health insurance is to
be introduced, we will put in place a mechanism
to allow for transition of the health insurance
schemes provided by employers for their employees
to the mandatory one. If the terms of the medical
benefit schemes currently provided by employers
for their employees are better than the mandatory
one, exemption or other transitional arrangements
can be considered so that employees can continue
to enjoy the protection without having to take
out another insurance. At present, health insurance
has become a kind of benefit provided by many
employers to attract and retain employees. We
believe that employers will continue to provide
such benefit if they want to maintain the competitiveness
of their employment terms.
Unlike the voluntary one, mandatory health insurance
will be regulated by the Government and the premium
will not be drastically increased as a result
of an individual employee having contracted a
serious or catastrophic illness. Employees can
stay insured with the payment of a flat-rate premium
even after resignation, changing jobs, or retirement.
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Supplementary Financing Option (5)
Mandatory Private Health Insurance
Q35: |
If I have already
been provided with insurance protection by my employer,
or I have already insured myself, will the introduction
of mandatory private health insurance result in
double insurance? |
A35: |
If mandatory private medical insurance is to
be introduced, we can explore the feasibility
of putting in place a transitional mechanism for
those who have already taken out voluntary health
insurance themselves, or for employers who have
provided medical insurance for their employees,
so that they may migrate their existing insurance
schemes to the mandatory private health insurance
scheme regulated by the Government. Generally
speaking, the terms under mandatory private health
insurance should be more favourable to the insured
and the premium should be lower. However, if there
are existing insurance schemes, including those
taken out by employers to provide medical benefits
to their employees that provide better terms than
the mandatory one, exemption or other transitional
arrangements can be considered.
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Q36: |
What benefits will
mandatory health insurance bring to the individual
insured? |
A36: |
Mandatory private health insurance can guarantee
a sufficiently large insured base, which allows
the risks to be effectively shared out among the
insured population, thereby lowering the average
premium. In addition, the Government can regulate
the terms of such insurance to ensure that insurance
companies must accept any application for insurance
and charge the same premium for all participants
regardless of their age and medical history. This
will enable even the elderly or high-risk groups
to get insured and will also provide guaranteed
renewal and portability between employments. All
these are currently lacking under voluntary private
health insurance. Thus mandatory private health
insurance offers better overall protection to
the insured population.
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Q37: |
In view of the fact
that the premium rate of health insurance will go
up with an ageing population and increased utilisation,
will I be unable to afford the insurance premium
in future? Health insurance, be it voluntary or
mandatory, may encourage a tendency to over-use
healthcare and give an incentive to hospitals and
doctors to provide unnecessary services or charge
more for services. Is health insurance really a
feasible option? |
A37: |
While the premium rate of voluntary health insurance
will go up as the age, risks and utilisation of
an insured increases, that of mandatory health
insurance will increase with an older age profile
and increased utilisation of the whole insured
pool (instead of individual participants). However,
mandatory health insurance will be subject to
the Government's regulation and can ensure effective
risk-pooling. An appropriate mechanism can be
put in place to control the over-use or over-supply
of services and minimise the risk of rising premium
caused by increased utilisation, thereby relieving
the pressure of premium increases. Moreover, given
that risk-sharing is achieved by way of charging
a flat premium rate, individual participants of
mandatory health insurance will be subject to
a smaller increase of premium rate than that of
voluntary health insurance as they get older.
Health insurance serves to provide the insured
with healthcare protection and enables them to
have insurance coverage for costly healthcare
services as and when such protection is required.
Apart from taking out health insurance, one of
the ways to provide continued healthcare protection
to individuals is to require them to save part
of their income to meet future healthcare expenses,
especially their personal healthcare expenses
after retirement (including insurance premiums).
This can not only afford protection to the working
population, but also provide a reserve funding
for individuals to enjoy continued healthcare
protection after retirement.
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Q38: |
What healthcare services
are covered under mandatory health insurance? Is
the coverage sufficient enough? What can I do when
the coverage is not sufficient enough? |
A38: |
The coverage of mandatory health insurance will
be set to meet the needs of the general public
as a whole. In the consultation document, we propose
several options of insurance coverage for consideration,
including (1) in-patient and specialist out-patient
services and long-term medications; (2) in-patient
services and long-term medications; (3) in-patient
services; and (4) catastrophic illnesses. We do
not suggest the inclusion of general out-patient
services in the coverage of mandatory health insurance
as such services are affordable to the general
public. The public can also purchase top-up insurance
(say, for better amenities, higher benefit limits,
and other services such as out-patient services
and dental service) according to their needs and
affordability.
The public healthcare system will, as always,
remain to be the safety net for all. In implementing
a mandatory health insurance scheme or any option
with mandatory insurance, consideration may be
given to introducing a second safety net for those
who have taken a greater share of responsibility
for their own healthcare needs by making healthcare
contributions but unfortunately exhausted their
insurance due to complex illnesses. Under the
second safety net, these patients can access private
services provided by the public sector by just
paying a certain percentage of co-payment without
the need to pay the full cost. All these are additional
protection for the insured. Even if the insurance
coverage is not sufficient enough, the public
healthcare system can always be the back-up.
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Q39: |
I have taken out
health insurance since I got married ten years ago
while my wife is currently provided with private
health insurance by the company she is now working
for. Both of us have healthcare protection. On supplementary
healthcare financing, it is proposed in the Healthcare
Reform Consultation Document that the working population
should take out statutory health insurance. Why?
Will we be granted exemption as we have already
purchased health insurance? |
A39: |
The number of Hong Kong people who have voluntarily
taken out health insurance is not small but still
not all Hong Kong people have taken one. As information
reveals, only one in eight persons receiving public
or private healthcare services had his/her healthcare
expenses paid by health insurance. For those who
had their healthcare expenses paid by health insurance,
60% of them had their healthcare expenses paid
by employer-provided health insurance while the
other 40% had their healthcare expenses paid by
individually-purchased health insurance. We put
forth the option of statutory health insurance
for consideration in the hope that all employees
are able to get insured. The premium of statutory
health insurance will be charged at a flat rate
which is lower than that of private health insurance,
and all the insured will pay the same basic premium
irrespective of their age, gender and health conditions.
For those who are currently protected by individually-purchased
or employer-provided health insurance, they are
certainly allowed to keep their original insurance
plan or switch to the statutory insurance scheme.
They do not need to have double insurance.
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Q40: |
As mentioned in the
Government's Healthcare Reform Consultation Document,
if a statutory healthcare insurance scheme is to
be implemented in future, the monthly insurance
premium for employees is only $300. How is the premium
rate determined? I am now charged a premium rate
of over $600 per month for my health insurance.
Can it be migrated to the Government's statutory
health insurance scheme? |
A40: |
According to a Government-commissioned actuarial
study conducted by a consultancy firm, if a statutory
health insurance scheme is to be launched in 2011
with the working population aged 18-64 earning
a monthly income of $15,000 or above as participants
and an insurance coverage of specialist out-patient
services, in-patient services and long-term medications
for chronic illness, and assuming that 80% of
the claims (for private in-patient services at
the general ward level) are within the benefit
limits of the insurance scheme, then the monthly
premium to be charged will be $300. If retirees
who have joined the statutory health insurance
scheme before retirement are allowed to stay insured
at the same basic premium, the monthly premium
will be around $500 by 2023.
At present, for those who are protected by individually-purchased
or employer-provided health insurance, they certainly
may opt for keeping their existing insurance schemes
if the coverage of these schemes meets the statutory
requirements, or they may opt for migrating to
the statutory insurance. They do not need to have
double insurance. However, the benefits of a legislation-regulated
health insurance scheme as mentioned above are
only available in the context of mandatory insurance.
If voluntary participation is to be maintained,
the premium will be higher as the insured base
may be relatively small while those who are willing
to get insured may have higher health risks and
the costs for underwriting and other insurance
costs may be higher. For individual participants,
the insurance premium they have to pay will increase
to an unaffordable level as they get older or
if they have been struck by severe illness or
are suffering from chronic illness. All these
problems cannot be tackled by tax concessions
alone.
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Q41: |
I have already purchased
voluntary health insurance and so have many of my
friends. What additional benefits would be brought
to me by the health insurance regulated by legislation
introduced by the Government? |
A41: |
While the number of people who have voluntarily
taken out health insurance is not small, there
are only a small proportion of healthcare expenses
paid by insurance. As information reveals, only
one out of eight patients had their healthcare
expenses paid by voluntary health insurance. For
those who had their healthcare expenses paid by
health insurance, 60% of them had their healthcare
expenses paid by employer-provided health insurance
while the other 40% had their healthcare expenses
paid by individually-purchased health insurance.
Of the premium paid by individual participants,
less than 70% were used to pay for healthcare
expenses while the other 30% were spent on administrative
expenses, costs for underwriting (e.g. body check-up,
examination of medical history, etc.) and other
insurance costs or profits.
If legislation is introduced by the Government
to regulate health insurance and require the high
and middle income employees to take out health
insurance, then with guaranteed number of participants
and risk sharing, a flat premium rate can be charged
and the costs for underwriting and substantial
insurance costs an be saved. Hence, the premium
will certainly be lower than that of voluntary
private health insurance. Besides, participants
can be charged the same basic premium rate regardless
of their age, gender and health conditions. They
can also stay insured when changing jobs. The
low premium will be affordable to individuals
who are temporarily out of work. Moreover, the
statutory health insurance scheme will also allow
individuals who have taken out insurance before
retirement to stay insured at the same basic premium
rate after retirement. However, the premium will
still rise with an increasing age profile of the
insured population.
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Q42: |
Some believe that
health insurance may lead to abuse and that the
insured will be induced to exhaust their insurance
benefits as they have paid for the premium. If the
mandatory health insurance is implemented in future,
what measures will be taken by the Government to
prevent such abuse and any consequential increase
in premium caused by such abuse? |
A42: |
Services which are heavily subsidised (such as
public healthcare) or are to be paid by a third
party (such as health insurance) are prone to
abuse. Nevertheless, there are various ways to
minimise such moral hazards if mandatory health
insurance is to be implemented. For example, the
scope of coverage can be limited to surgery and
in-patient services, etc. This is because under
normal circumstances, people who are healthy and
happy will not seek in-patient service or unnecessary
surgery for the sake of using the insurance benefits.
This is similar to the case in which people having
the protection of accident insurance do not want
any accident occurring to them no matter how high
the compensation is. For services which the insured
are allowed to use at their choice and the utilisation
of which can hardly be controlled, the insured
will usually be required by the insurer to pay
a certain amount of deductible for using these
services in order to prevent abuse. This is similar
to the use of deductible in motor vehicles insurance
to prevent abuse by the insured in making their
claims.
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Q43: |
The administration
cost of health insurance expressed as a percentage
of insurance contribution is much higher than that
of the Mandatory Provident Fund which stands at
1-2%. Why is that so? How will the Government play
a supervisory role to ensure that the administration
cost of health insurance is reasonable? |
A43: |
Currently, the administration cost of the Mandatory
Provident Fund (MPF) is mainly comprised of charges
for account management and fund investment and
the fee charged in this regard is currently at
the rate of 1-2.5% of the MPF contribution on
average. On the other hand, the administration
cost of private health insurance is comprised
of the costs for underwriting for the insured
(e.g. body check-up, examination of medical history,
etc.), the costs for processing claims as well
as other insurance costs and profits. If a legislation-regulated
health insurance scheme is implemented in future,
the costs for underwriting can be saved while
the administration cost and other charges of the
insurance scheme can be subjected to regulation.
According to overseas experience, the administration
cost of mandatory health insurance in Switzerland
currently accounts for less than 10% of the insurance
contribution and is much lower than that charged
in other economies where voluntary health insurance
is adopted such as the United States of America.
Many people like to use the fee charged by MPF
management firms at 1-2% of the MPF contribution
for comparison. Actually, it is not appropriate
to do so because with an element of risk-sharing,
health insurance allows insured patients to choose
private services at any time they wish and this
will give rise to a huge amount of claims required
to be processed each year, resulting in higher
administration cost. But for the MPF, what only
needs to be done is the accumulation of the contributions
of account holders and let them take back the
contributions in one go when they have reached
the age of 65. The fee charged under the MPF is
used to cover the expenses arising from management
of the contributors' accounts and their investment.
The MPF serves to make provision for people's
future retirement without any element of insurance.
If the public opt for a statutory health insurance
scheme to be implemented in future, the Government
will ensure the transparency of the scheme and
introduce legislation to regulate the premium
level.
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Supplementary Financing Option (6)
Personal Healthcare Reserve
Q44: |
If a health insurance
cum reserve scheme is to be implemented in future,
members of the working population are required to
pay a certain percentage of their personal income
as contribution. The higher the income, the larger
the contribution. However, the Government has also
said that a flat-rate premium will be charged for
basic health insurance. What is the reason for this
inconsistency? |
A44: |
This reader's question probably refers to the
sixth option in the consultation document, i.e.
Personal Healthcare Reserve (PHR). This option
comprises two components, namely savings and health
insurance. Members of the working population are
required to save a certain percentage of their
income as contribution which will be deposited
into their individual PHR account, from which
a flat-rate premium for the mandatory health insurance
will be deducted periodically. The remaining deposit
will then be accumulated in the PHR account. Contributors
can choose to use the savings to accrue investment
return for subscribing health insurance after
retirement, so as to secure continued healthcare
protection in the event that they feel unwell
and require in-patient care in future. They may
also use the savings to pay for their healthcare
expenses at old age. With both insurance and savings
available, it remains possible for them to receive
medical treatment in private ward of either private
or public hospitals at their choice even when
they are at old age.
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